Here are our most frequently asked questions, if your question is still not answered please reach out to us via email. Lockdown Worries? Just read our most Frequently Asked Questions Before Buying Fitness Products to get all your Answers
How do I contact customer service?
You can email us at: [email protected] , call us on 9007222424 or please use the “Contact Us” page and we’ll get right back to you with a response.
What are the payment methods available?
We accept VISA, MasterCard, American Express and Discover.
Is there no COD / POD (Cash On Delivery / Pay On Delivery) available?
COD / POD is unavailable due to the current covid-19 situation.
Do you ship to even remote locations in India?
Yes, we do ship to all major and even remote locations in India. Please contact us in case you feel that your pin code / location falls in a remote location and may not be covered by any leading courier company. However, we do not deliver to P.O. Boxes, Army Post Office (APO) or Fleet Post Office (FPO).
Do you have any Installation Service?
We can connect you to 3rd party installation agencies in major metros and cities like Delhi, Mumbai, Bangalore, Chennai, Goa, Jaipur, Pune, Lucknow, Chandigarh, Hyderabad, Surat, Rajkot, Ahmedabad, Kolkatta. However, this is subject to restrictions in each zone and guidelines as per the state norms. You can also refer to our YouTube Channel for installation videos.
How long does it take to get my order?
Since all heavy and bulky products are dispatched via road / surface courier option, Please allow up to 14 business days for delivery to a major city address and up to 21 business days for delivery to a remote location address. Note that for some pin code locations, shipping may take longer than estimated. Read our Shipping and Delivery Policy for more details.
What happens if my order is not delivered even after 30 days?
If more than 30 days have passed please email us at: